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10:36 PM
Wednesday, 5th August 2009;
Today we were explained about problem solving. First of all, the problem has to be defined. We have to know the differentiation between fact and opinion. Specification of the causes have to be clearly determined. Gathering information is also important to support to define the problem.
Secondly, we can give solutions toward the problem. In giving solutions, we need to refer to what the goal is whether it is for short term or long term period.
Thirdly, we can choose one or more alternatives available. Evaluation on those alternatives is important to determine the main and side effects that will be occurred. After we are sure about the alternatives, selection process can be proceed.
Fourth step is implementing the solutions. This step is telling us how to implement the alternatives at the right time and sequence. Follow up can be proceed by feedback given. The most critical part in this step is to monitor the ongoing strategy that is already implemented.
After we discussed about that, we were asked to read one scenario which is titled 'Moving up in the rankings'. It is continued with analyzing the problem in the scenario individually.
